Services / Delivery
Delivery
Store, warehouse, garden center, or job site, into the room where it belongs and out of its packaging.
53 named services in this group
What is included
- Collection from the store, warehouse, or seller
- Flat rate quoted in writing, nothing due up front
- Blankets, shrink wrap, straps, and corner protection on every piece
- Floor and doorway protection at the delivery address
- Condition photographs before the first lift
- Placement in the room of choice, unboxed, with the packaging taken away
What is not included
- Return of the item to the retailer if you change your mind
- Electrical, plumbing, or gas work that requires a licensed trade
- Wall mounting into masonry or unknown substrate without prior agreement
- Storage, unless arranged as a separate booking
How to prepare
- Have the order number and any pickup paperwork ready
- Confirm the item is actually in stock and released for collection
- Measure the tightest doorway, gate, or stairwell on the route
- Decide the room and clear the spot before we arrive
pick the one that matches
how we protect it
Protection goes down before anything is lifted: runners on the floor, jamb protectors on every door on the route, guards on corners and railings. The item is blanket wrapped, then shrink wrapped over the blanket so the wrap never touches a finished surface, then strapped to a dolly or skate sized for it. New goods stay boxed until they are in the room, so the carton takes the carry rather than the finish.
Crews on this work have completed the Common Movers Certification, including the property protection and specialty handling modules. Read the curriculum.
delivery, answered
How much does delivery cost?
One flat rate, written down before anything moves. A coordinator reads what you send, sizes the crew and the equipment, and sends one number. Nothing is due up front: you pay after you have walked the rooms with us.
How many movers turn up?
Whatever the piece needs, and it is named in your quote before you book. Two for a single item with a clear path, four or more when it takes muscle. The rate does not change because the job turned out to be hard.
What if the access is difficult?
Send photos before the day. Side gates, spiral staircases, low clearances and third floor walk ups are most of what we do, and a coordinator will say honestly whether it can be done.
Can you come today?
Sometimes. We hold crews back for same day work. Call or text (877) 657-0555 rather than filling in the form, because a person can staff it faster than an inbox can.