Services / Delivery
Rug delivery
Here is how rug delivery actually runs with us, written out before you call rather than explained on the day. A coordinator surveys the job, we put one price in writing, we protect the route and the piece, we photograph condition before the first lift, and we place everything where you want it.
What is included
- Collection from the store, warehouse, or seller
- Flat rate quoted in writing, nothing due up front
- Blankets, shrink wrap, straps, and corner protection on every piece
- Floor and doorway protection at the delivery address
- Condition photographs before the first lift
- Placement in the room of choice, unboxed, with the packaging taken away
What is not included
- Return of the item to the retailer if you change your mind
- Electrical, plumbing, or gas work that requires a licensed trade
- Wall mounting into masonry or unknown substrate without prior agreement
- Storage, unless arranged as a separate booking
How to prepare
- Have the order number and any pickup paperwork ready
- Confirm the item is actually in stock and released for collection
- Measure the tightest doorway, gate, or stairwell on the route
- Decide the room and clear the spot before we arrive
How we protect it
Protection goes down before anything is lifted: runners on the floor, jamb protectors on every door on the route, guards on corners and railings. The item is blanket wrapped, then shrink wrapped over the blanket so the wrap never touches a finished surface, then strapped to a dolly or skate sized for it. New goods stay boxed until they are in the room, so the carton takes the carry rather than the finish.
Crews on this work have completed the Common Movers Certification, including the property protection and specialty handling modules. Read the curriculum.
rug delivery, answered
How much does rug delivery cost?
One flat rate, written down before anything moves. A coordinator reads the photos and the two ZIP codes, sizes the crew, and sends one number. Not a range and not an hourly meter. Nothing is due up front: you pay after you have walked the rooms with us.
What if the access is difficult?
Tell us before the day and send photos. Side gates, spiral staircases, low clearances and third floor walk ups are most of what we do. A coordinator will say honestly whether it can be done, and the quote reflects the real route rather than a guess.
Can you do it today?
Sometimes. We hold crews back for same day work. Call or text (877) 657-0555 rather than filling in the form, because a person can staff it faster than an inbox can.
What is not included with rug delivery?
Return of the item to the retailer if you change your mind. Electrical, plumbing, or gas work that requires a licensed trade. Wall mounting into masonry or unknown substrate without prior agreement.
Get a flat rate for rug delivery
Two ZIP codes and a photo is enough to start. A coordinator reads it and comes back with one number, in writing.