Services / Marketplace and retail pickup
Floor model pickup
Here is how floor model pickup actually runs with us, written out before you call rather than explained on the day. A coordinator surveys the job, we put one price in writing, we protect the route and the piece, we photograph condition before the first lift, and we place everything where you want it.

What is included
- Collection from a private seller at an agreed window
- Flat rate quoted in writing, nothing due up front
- Blankets, shrink wrap, straps, and corner protection on every piece
- Condition photographs before the first lift
- Placement in the room of choice
- A call to you if the item is not as described before we load it
What is not included
- Paying the seller on your behalf
- Inspecting or verifying the item beyond obvious condition
- Electrical, plumbing, or gas work that requires a licensed trade
- Storage, unless arranged as a separate booking
How to prepare
- Pay the seller and confirm the pickup window yourself first
- Send us the listing photos and any measurements the seller gave
- Give us a phone number for the seller in case the door goes unanswered
- Measure the tightest doorway, gate, or stairwell on the route
How we protect it
Protection goes down before anything is lifted: runners on the floor, jamb protectors on every door on the route, guards on corners and railings. The item is blanket wrapped, then shrink wrapped over the blanket so the wrap never touches a finished surface, then strapped to a dolly or skate sized for it. Used goods are photographed at the seller's door before loading, which is the record that settles any argument about a mark that was already there.
Crews on this work have completed the Common Movers Certification, including the property protection and specialty handling modules. Read the curriculum.
floor model pickup, answered
How much does floor model pickup cost?
One flat rate, written down before anything moves. A coordinator reads the photos and the two ZIP codes, sizes the crew, and sends one number. Not a range and not an hourly meter. Nothing is due up front: you pay after you have walked the rooms with us.
What if the access is difficult?
Tell us before the day and send photos. Side gates, spiral staircases, low clearances and third floor walk ups are most of what we do. A coordinator will say honestly whether it can be done, and the quote reflects the real route rather than a guess.
Can you do it today?
Sometimes. We hold crews back for same day work. Call or text (877) 657-0555 rather than filling in the form, because a person can staff it faster than an inbox can.
What is not included with floor model pickup?
Paying the seller on your behalf. Inspecting or verifying the item beyond obvious condition. Electrical, plumbing, or gas work that requires a licensed trade.
Get a flat rate for floor model pickup
Two ZIP codes and a photo is enough to start. A coordinator reads it and comes back with one number, in writing.