Home / Crew screening
Who we let into your home
Background checked is a phrase, not a fact. Here is what is actually run on drivers and crew before they take a job through us.
How screening is run
Checks run through a third party screening vendor, with written disclosure and signed authorization first. Where a report would lead us to decline someone, they receive a copy, a summary of their rights, and time to respond before any final decision. Nobody runs a job for us without clearing it.
[SCREENING VENDOR: TBD] [RECHECK CADENCE: TBD] Financial history is run only where the role has asset access and only where state and local law permits.
what we check, and what we do not
What exactly is checked?
Identity, national and county criminal history, the sex offender registry, and driving record for anyone who drives. It is run before a first job, not after a complaint.
How often is it re-run?
On a fixed cadence rather than once at the start. The cadence is published on this page as soon as it is set, because a screening claim with no recheck interval is a claim about one day in the past.
Do you check credit or financial history?
Only where the role has asset access, and only where state and local law permits it. Most crew roles do not have asset access and are not credit checked.
What happens if something comes up?
It is reviewed against the role rather than treated as an automatic no. A conviction unrelated to the work, long in the past, is not the same as a driving record that makes someone unsuitable to drive.